Privacy policy

Effective Date: 05/24/2025

At Teaura Tea, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.teauratea.com or interact with us in any way.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via Shopify and third-party payment processors)

  • Any other information you choose to provide

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, inquiries, or services

  • Improve our website and customer service

  • Send order updates and transaction-related messages

  • Comply with legal obligations

3. Sharing of Information

We do not share or sell any client data to third parties for marketing purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

We may share information with trusted third-party services only as necessary to operate our website and fulfill your orders (e.g., Shopify, shipping carriers, payment processors). These parties are required to keep your information secure and confidential.

4. Text Messaging (SMS) Policy

By interacting with our business via phone or text message, you may receive SMS messages related to your orders, updates, and service inquiries. We do not use SMS for marketing purposes.

  • Message frequency may vary depending on your interactions

  • Message and data rates may apply

  • Reply STOP to opt out of messaging

  • Reply HELP for more information

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience, track website analytics, and store user preferences.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to communications

  • Opt out of any future communications

  • Request a copy of your data

To exercise these rights, please contact us at: orders@teauratea.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Teaura Tea
Email: orders@teauratea.com
Phone: 303-276-9250
Website: www.teauratea.com